Done & Gone Hauling You point. We haul. It’s Done & Gone.
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Sales Script Library

Sales Scripts

Reusable ads, outreach messages, quote replies, follow-ups, and refusal wording for launching and growing Done & Gone Hauling.

8 Script Categories
37 Total Templates
1 Main Goal: Get Photos

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Facebook Local Group Posts Facebook Marketplace Listings Paid Facebook Ad Copy Direct Outreach Scripts Quote Replies Price Objection Replies Review Requests & Follow-Ups Safety / Refusal Wording

Golden Rule

Every ad and every message should push the customer toward one simple action: send photos for a quote.

Simple Customer Flow:
Customer sees post → sends photos → receives quote → confirms time → job completed → review requested.

Keep Messaging Simple

  • Do not over-explain pricing unless needed.
  • Ask for clear photos early.
  • Confirm access, stairs, distance, and heavy items.
  • Use all-in pricing when the job is clear.
  • Do not chase cheap customers too hard.

Facebook Local Group Posts

Use these in local buy/sell groups, community groups, moving groups, and neighborhood groups.

Main Launch Post

Best general-purpose launch post. Use this first.

Need junk gone?

Done & Gone Hauling offers local junk removal, dump runs, furniture pickup, appliance removal, garage cleanouts, move-out cleanouts, and large item delivery.

Send a photo of what you need removed and I’ll give you a fast quote.

Evening and weekend availability.

You point. We haul. It’s Done & Gone.
Use case: Best general-purpose launch post. Use this first.

Short Local Group Post

Good for groups that prefer shorter posts.

Junk removal / dump runs available.

Furniture, appliances, mattresses, garage clutter, moving leftovers, yard waste, and general cleanouts.

Send pics for a fast quote. Evening/weekend pickup available.
Use case: Good for groups that prefer shorter posts.

Garage Cleanout Post

Great before spring, summer, and moving season.

Tired of staring at that pile in the garage?

Done & Gone Hauling handles garage cleanouts, old furniture, broken tools, boxes, yard waste, junk piles, and dump runs.

Send photos for a fast quote and we’ll get it Done & Gone.
Use case: Great before spring, summer, and moving season.

Move-Out Junk Post

Good near end-of-month and rental turnover periods.

Moving out and need stuff gone before inspection?

Done & Gone Hauling handles move-out junk, leftover furniture, mattresses, appliances, bags, boxes, and dump runs.

Send photos for a fast quote. Evening and weekend pickup available when possible.
Use case: Good near end-of-month and rental turnover periods.

Large Item Delivery Post

Useful for Marketplace buyers and sellers.

Bought something big on Marketplace but don’t have a truck?

Done & Gone Hauling offers local pickup and delivery for furniture, appliances, tools, equipment, and oversized items.

Truck and trailer available. Send pickup/drop-off locations and item photos for a quote.
Use case: Useful for Marketplace buyers and sellers.

Facebook Marketplace Listings

Create separate Marketplace service listings instead of relying on one generic post.

Listing: Junk Removal / Dump Runs

Use title: Junk Removal / Dump Runs

Done & Gone Hauling offers local junk removal and dump runs.

We remove furniture, appliances, mattresses, garage clutter, basement junk, yard waste, move-out junk, and general household items.

Send photos of what you need removed for a fast quote.

Truck and trailer available.
Use case: Use title: Junk Removal / Dump Runs

Listing: Furniture & Appliance Removal

Use title: Furniture & Appliance Removal

Need old furniture or appliances gone?

Done & Gone Hauling removes couches, chairs, tables, mattresses, washers, dryers, fridges, stoves, and other large household items.

Send photos for a quote. Loading, hauling, and disposal included when quoted as all-in.
Use case: Use title: Furniture & Appliance Removal

Listing: Garage / Basement Cleanouts

Use title: Garage Cleanouts / Basement Cleanouts

Garage, basement, or shed full of stuff you want gone?

Done & Gone Hauling can help clear clutter, old furniture, boxes, broken items, yard waste, and general junk.

Send photos for a fast quote.
Use case: Use title: Garage Cleanouts / Basement Cleanouts

Listing: Large Item Pickup & Delivery

Use title: Large Item Pickup & Delivery

Need help moving a large item?

Done & Gone Hauling offers local pickup and delivery for Marketplace purchases, furniture, appliances, tools, equipment, and oversized items.

Truck and trailer available. Send item photos, pickup location, and drop-off location for pricing.
Use case: Use title: Large Item Pickup & Delivery

Direct Outreach Scripts

Send these privately to people or businesses who can become repeat referral sources.

Landlord Message

Send to landlords, rental groups, and property owners.

Hey, I run Done & Gone Hauling. I help with rental cleanouts, abandoned furniture, appliance removal, move-out junk, garage/shed cleanouts, and dump runs.

If you ever have a tenant leave stuff behind, send me photos and I can quote it fast.
Use case: Send to landlords, rental groups, and property owners.

Property Manager Message

More professional version for property management companies.

Hey, I run Done & Gone Hauling. I offer local cleanout and hauling help for rental units, abandoned items, furniture removal, appliances, dump runs, and move-out junk.

If your team ever needs a unit cleared quickly between tenants, I can usually quote from photos.
Use case: More professional version for property management companies.

Realtor Message

Use for real estate agents.

Hey, I run a local hauling and cleanout service called Done & Gone Hauling.

I help homeowners get properties ready for sale by removing old furniture, garage clutter, basement items, appliances, and leftover junk.

If you ever need a place cleared before photos, showings, or closing, I can quote from pictures.
Use case: Use for real estate agents.

Contractor Message

Use for small contractors, flooring guys, handyman businesses, roofers, etc.

Hey, I run Done & Gone Hauling. I offer dump runs and material hauling for small renovation/demo jobs, old fixtures, debris, appliances, and cleanup loads.

If you ever need an extra truck/trailer for cleanup, send me photos and I can price it.
Use case: Use for small contractors, flooring guys, handyman businesses, roofers, etc.

Storage Facility Message

Storage facilities can become repeat referral sources.

Hey, I run Done & Gone Hauling. I help with cleanouts, abandoned items, furniture removal, dump runs, and trailer hauling.

If you ever have storage customers who need items removed, or units that need to be cleared, I’d be happy to be a local contact you can refer.
Use case: Storage facilities can become repeat referral sources.

Moving Company Message

Movers often run into unwanted items.

Hey, I run Done & Gone Hauling. I handle junk removal, dump runs, leftover furniture, appliances, and items customers do not want moved.

If you ever have clients who need stuff removed before or after a move, I can quote quickly from photos.
Use case: Movers often run into unwanted items.

Quote Replies

Use these when people message with photos or questions.

Simple Photo Quote Reply

Use when the photos are clear enough to quote.

Thanks! Based on the photos, I can remove that for all-in, including loading, hauling, and disposal.

I have availability ___.

I just need clear access to the items and confirmation of the pickup address.
Use case: Use when the photos are clear enough to quote.

Estimated Range Reply

Use when the job is hard to judge from photos.

Thanks! Based on the photos, I’d estimate this at to depending on weight, access, and final load size.

I can confirm the final price in person before loading anything.
Use case: Use when the job is hard to judge from photos.

Need More Photos Reply

Use when customers send one bad close-up photo.

Thanks! Could you send a few more photos from farther back so I can see the full amount?

A clear photo of the whole pile/load helps me give a more accurate quote.
Use case: Use when customers send one bad close-up photo.

Address / Location Reply

Use before quoting if location affects price.

Sounds good. What area is the pickup in?

I do not need the exact address until booking, but the general area helps me price travel and availability.
Use case: Use before quoting if location affects price.

Booking Confirmation

Use once they accept the quote.

Perfect, I have you booked for ___.

Price: all-in
Service: ___
Payment: cash or e-transfer upon completion

Please make sure the items are accessible when I arrive.
Use case: Use once they accept the quote.

Same-Day Urgency Reply

Same-day jobs can justify higher pricing.

I may be able to fit this in today. Same-day pickup would be all-in based on the photos.

If that works, send the pickup address and I’ll confirm the time window.
Use case: Same-day jobs can justify higher pricing.

Price Objection Replies

Use these when people say the price is too high or ask for cheaper.

Too Expensive - Professional Reply

Simple and firm. Do not over-explain.

No worries. The price includes the truck/trailer, labor, loading, fuel, disposal fees, and cleanup.

If your budget changes, feel free to reach back out.
Use case: Simple and firm. Do not over-explain.

Can You Do It Cheaper?

Use only if you actually want the job.

I understand wanting to keep the cost down. The best I could do for that load is if everything is ready to go and easily accessible.

That includes loading, hauling, and disposal.
Use case: Use only if you actually want the job.

Customer Says Someone Else Is Cheaper

Do not trash competitors.

No problem at all. I completely understand comparing prices.

My quote includes showing up as scheduled, loading, hauling, disposal, and leaving the area cleaned up. If you decide you’d like me to handle it, just let me know.
Use case: Do not trash competitors.

Small Job Minimum Explanation

Good way to upsell load size.

My minimum pickup charge is $100 because even a small job still requires the truck, trailer, fuel, loading time, travel, and disposal.

If you have a few more items to add, it may give you better value for the trip.
Use case: Good way to upsell load size.

Review Requests & Follow-Ups

Reviews build trust fast. Ask every happy customer.

Review Request After Job

Send right after payment/completion.

Thanks again for choosing Done & Gone Hauling. If you were happy with the service, would you mind leaving a quick review on the page?

It really helps while I’m building the business.
Use case: Send right after payment/completion.

Before/After Photo Permission

Good for building social proof.

Would you be okay with me posting before/after photos of the cleanout?

I would not include your name, address, or personal information. Just the job result.
Use case: Good for building social proof.

Follow-Up To Past Customer

Send every few months, not constantly.

Hey, hope all is well. Just checking in — if you need any more hauling, junk removal, dump runs, or cleanout help, feel free to send photos anytime for a quote.
Use case: Send every few months, not constantly.

Referral Ask

Simple referral ask.

Also, if you know anyone who needs junk removal, dump runs, furniture pickup, or cleanout help, feel free to send them my way. I appreciate it.
Use case: Simple referral ask.

Safety / Refusal Wording

Use these to sound professional when refusing unsafe or unsuitable jobs.

Hazardous Material Refusal

Keep this firm.

Thanks for checking. I can remove most household junk, furniture, appliances, and general cleanout items, but I do not handle hazardous materials, chemicals, asbestos, biohazards, fuel, oil, or unknown liquids.
Use case: Keep this firm.

Unsafe Load Refusal

Use when the job exceeds safe limits.

I appreciate the message, but I would not be able to safely haul that load with my current setup.

I do not want to risk damage, unsafe transport, or an overloaded trailer.
Use case: Use when the job exceeds safe limits.

Heavy Item / Stairs Warning

Use before quoting heavy jobs.

Just a heads up, heavy items, stairs, long carries, or basement removals can affect the final price because of the extra labor and safety risk.

If you can send photos of the item and the path out, I can quote it more accurately.
Use case: Use before quoting heavy jobs.

Biohazard / Hoarding Refusal

Important for safety and liability.

Thanks for reaching out. Based on the description, this may require a specialized cleanup company. I handle hauling and general junk removal, but not biohazard or unsafe cleanup situations.
Use case: Important for safety and liability.

Posting Schedule

A simple schedule for the first month so the page does not look dead.

Weekly Organic Posting

  • Monday: General junk removal post.
  • Tuesday: Marketplace delivery post.
  • Wednesday: Before/after job photo.
  • Thursday: Garage or basement cleanout post.
  • Friday: Move-out / weekend availability post.
  • Saturday: Same-day or weekend availability post.
  • Sunday: Light post, review, or business update.

Direct Outreach Weekly Goal

  • Message 10 landlords or rental contacts.
  • Message 10 realtors.
  • Message 5 contractors.
  • Message 5 storage facilities or movers.
  • Follow up with anyone who replied but did not book.